Home Health Care License in North Carolina
Get your North Carolina Home Health Care License. Learn what steps are necessary to achieve home health care licensure in North Carolina.
Get Your Home Health Care License in North Carolina
First impressions are the key to developing good consumer relations. That is why a relatable and unique name is extremely important when starting a Home Health Care Agency. Avoid using common names or the use of words such as: always, best, caring, first, and hands (to name a few). Deciding which name is best for your company is ultimately your choice and making this decision can be difficult if you are not flexible. As with many great ideas, there is a chance someone could have come up with it first. Transparency is a great marketing strategy for your Home Health Care Agency. Make sure to keep it simple and portray what your business actually does. You do not want someone thinking your business is doing something it is not. Researching to see if a name is available is very important as you do not want to be the subject of a lawsuit, nor do you want to choose something that is too similar to another local business as it can be rejected by Secretary of State.
Determine which option is best suited to the wants and needs of the owner(s) of the business. This is a huge decision because whichever choice is made here will determine how the business and the owner(s) are taxed annually. Filing the business under either of these options will determine the additional fees and filings that will be required to keep your home health care business in good standing with the State of North Carolina. There are many factors that can come into play when choosing, which is why most people team up with a professional (i.e. Lawyer, consultant, or accountant) to weigh their options out about taxation and other factors.
Strive for success and make your dreams a reality by developing a strategy to get your home health care business off the ground. Develop a budget to operate for your home health care agency that makes sense and is required for the state application. This should include office space, payroll, marketing, and other miscellaneous fees. Sourcing funds is a great start as there are fees and other costs that will require a decent amount of startup capital for your home health care agency to gain momentum. You should be able to operate your home health care business for at least 24 months. Determining the full scope of services that your home health care agency would like to offer is important. Something as simple as not delivering a specific service or wanting to deliver alternate services could affect what license (i.e. companion care license, personal care license, home care license, home health care license, etc.) is needed and how long the process will take. Researching the local competition’s pricing and the census of the targeted demographic you are trying to serve will greatly help your strategy.
The State of North Carolina requires a tangible office space to operate a Home Health Care Agency that is ADA compliant (P.O. Boxes are not acceptable addresses) and a copy of the respective lease is due with application. There are set areas for all Home Health Agencies which means you can only serve patients within the designated service area without having to open another agency.
Home Health Care Agencies will have to apply for a Certificate of Need if they are trying to participate with Medicare. However, there is no guarantee that the agency will be approved please see more about Certificate of Need. Only After Certificate of Need approval there 8 – 12 month process after licensure to receive reimbursement or payments of any kind from Medicare (if it is available to be applied for as this varies state to state). Medicaid is available in the State of North Carolina for Home Health Agencies to apply. Private insurances often have stipulations that a home care or home health care agency must be Medicare certified to participate in their programs, in some cases, Private Duty Accreditation can be achieved in lieu of Medicare Accreditation. Every Agency that starts out is Private Pay and develops alternate payment sources after they are properly credentialed.
Home Health Care Agencies have strict requirements set by the State of North Carolina and Center for Medicare / Medicaid Services (CMS) for the state of North Carolina for the staff which are not negotiable due to the factors of skill and education required to deliver quality care. Owners and key staff must be able to pass a background screening process in the State of North Carolina. Medicare requirements are described in the Conditions of Participation, State Operations Manual Appendix B, and the State of North Carolina Regulations for Home Health Care Agencies / Home Care. These are regulations to let perspective owners know how to properly run this type of business and get licensed to protect potential patients. Researching the proper regulations is a must in this industry as the state has it’s own set of regulations and also follows the federal guidelines known as conditions of participation.
The State of North Carolina requires:
1. Health Care Practitioner
2. At least 2 years of supervisory or management experience in home care or any other provider pursuant to G.S. 131E or G.S. 122C; or
3. Bachelor Degree in health, business, or public administration science and has at least one year supervisor/management experience in home care or other licensed health care program.
Registered Nurse with at least 1 year of supervisory in a related field.
Supplemental Staff Requirements:
Any and all services provided must be accompanied by a supervisor and 2 employees that will be providing the care. The supervisory has to be separate from these employees because they cannot supervise themselves.
If the CON is approved CMS requires personnel to be supervised. The following supervisory roles must meet the following educational requirements (§ 484.115) Condition of participation: Personnel qualifications.
Administrator and Alternate Administrator
(1) For individuals that began employment with the HHA prior to July 13, 2017, a person who:
(i) Is a licensed physician;
(ii) Is a registered nurse; or
(iii) Has training and experience in health service administration and at least 1 year of supervisory administrative experience in home health care or a related health care program.
(2) For individuals that begin employment with an HHA on or after July 13, 2017, a person who:
(i) Is a licensed physician, a registered nurse, or holds an undergraduate
(ii) Has experience in health service administration, with at least 1 year of supervisory or administrative experience in home health care or a related health care program.
Director of Nursing and Alternate Director of Nursing also known as a Clinical Manager
(1) A person who is a licensed physician, physical therapist, speech-language pathologist, occupational therapist, audiologist, social worker, or registered nurse.
Secretary of State Formation, Employer Identification Number, State Tax ID, and a National Provider Identification number will be needed to get your home care business started. You will need a tangible address to start the agency (P.O. Boxes are not acceptable). This is where a little help from a home health care business consultant will come in handy. We do all of this for you.
Per State and CMS guidelines the State of North Carolina requires the following for home health care agencies in North Carolina:
General/Professional liability, Workman’s Compensation.
Home Health applicant will need a Certificate of Need (CON) approved before application but can still provide the same services as a Licensed Home Care Agency below are the requirements.
Pre Application – The State of North Carolina requires all owners to have either owned a home care or home health agency or receive a certificate from a state approved training courses. These will have fees associated with them from the course provider.
Application – The State of North Carolina requires an initial application to the NC DHHS by a fee of $560. Once the initial application is approved supplementary checklists will have to be filed with supporting documentation for each service rendered. The key staff and owners must show proof of background checks, educational requirements and additional documentation in the application. The Home Health application needs to be accompanied with Home Health Care Policies and other key paperwork proving regulation compliance. Processing time for applications is roughly 90-120 days depending on their work loads after the application is submitted.
Pre-License Desk Survey: This very extensive review of policies and office space review requires a lot of preparation.
Let our certified consultants take the guess work out of your survey and with our proven track record of success help your agency obtain licensure. Call us today!
License – The initial Home Care License is granted for a period of 12 months and then a survey will be required after renewal application is submitted. This is a mandatory requirement and cannot be bypassed. Preparing for this fast paced task can be very difficult for a new business owner to navigate that why we are ready to help.
The county or township will have specific requirements that need to be met with an application for a local license to conduct business in that area. Having an optimal location and the proper office set is important. Make sure all of the proper licenses are in a conspicuous areas.
Your home health care business will need staff in order to open its doors in North Carolina the key staff/managers need to be identified in the initial process. Hiring the staff and making sure they get paid is an important part of starting your home health care business. This process can be done by the home health care business owners or a professional equipped to handle these situations. The State of North Carolina has very specific laws associated with being an employer. This can make or break the agency if they do not follow the letter of the law.
Home Health Agencies once they have an approved Certificate of Need (CON) Approval status are eligible to start enrollment processes for insurances the two most popular are Medicare and Medicaid which are state and federally funded. A licensed Home Care Agency is also eligible for Medicaid enrollment. Medicare is a federal insurance that is for seniors over the age of 65 and individuals who are disabled. Medicaid is the state assisted insurance for all ages and disabilities to reduce costs to all individuals who otherwise could not afford health insurance. Center for Medicare & Medicaid Services (CMS) regulate both and there are specific requirements and regulations that must be met and followed. These government insurance enrollments can be very difficult to navigate and can take 12 months before a Home Health Agency receives a billing number for reimbursement on patient claims, if the insurance program is available for enrollment. Private Insurances such as Blue Cross Blue Shield, AETNA, Tufts, United Healthcare, and other PPO / HMO plans can also be used for reimbursement if the Home Health Agency has enrolled with each specified insurance company. All insurances will have separate requirements needed for enrollment.
Home Health Agency requirements for enrollment in insurance programs may also include a certification that is issued from a nationally recognized accreditation organization (AO) to participate in their program. Certification for the home health agency not only validated that the agency knows what they are doing but can assure the family and patient a sense of comfort they are in capable hands. Assuring quality care with proof of certification makes insurance companies feel the same and in most cases is part of the requirement for the Home Health Agency to do business with them.
Accreditation requires that a great infrastructure be present with the correct key staff, supporting policies, business paperwork, and an ADA Compliant Office Space. Creating this optimal environment can be very difficult without proper direction and insight. Accreditation Organizations such as Community Health Accreditation Partner (CHAP) or Accreditation Commission for Health Care (ACHC) have their own fees for their services and processes. Depending on which level of accreditation that fits the need of the Home Health Agency these fees and processes may vary. Certified Home Health Care Consultants and seasoned registered nurses are standing by with over 10+ Years’ experience to help make any Home Health Agency survey ready and deliver sage guidance through this process.
North Carolina Resources for Starting your Home Health Care Business
What are you waiting for? Get started on your home health care license in North Carolina today!
Call us today to get started on your North Carolina home health care license application. Ask us how we can help you start your home health care business. We do the work for you!